
Al-Khodlayn
Project details and implemented solutions

Al-Khodlayn
We built a fully legitimate review system — because buying them risks suspension. When distance and service are comparable across three competitors, the deciding difference is review count, recency and the tone of replies. The only safe route is asking real customers at the right moment.
What we executed: a direct link sent the moment the service is completed, a QR code on the invoice, and written replies to every review — positive ones thanked with the service named specifically, negative ones handled professionally so the next customer reads that exchange.
What many overlook: the reply to a negative review matters more than the review itself — because the next customer judges how you handle a mistake, not that one occurred.
Category
Google Maps solutions
Year
2026